When we talk into the help desk void, who talks back—a human or a bot? This fascinating conversation with chatbot expert Chad Oda is a deep dive into what’s happening in the world of conversational AI.

Chad sits at the center of the discussions between researchers, brands, and vendors about the latest and greatest in conversational AI. He runs a consulting firm that helps companies sort fact from fiction, and hosts the industry-leading podcast, The Bot Podcast.


Tune in for:

  • The 4 types of people in their career— it’s about the combination of whether you’ve found out what you’re good at, and what you’re passionate about
  • Where conversational AI is now, and the need it still isn’t meeting: expressing empathy 
  • The different types of conversational AI use cases: utilitarian vs. personal
  • Would truly advanced AI make our human understanding obsolete? 
  • In the future, can AI make individual humanoid replicas that are indistinguishable from us?


Episode References:

Microsoft’s “Tay


Connect with Chad Oda on LinkedIn, Twitter @chad_oda, and Instagram @chad.oda.

Learn more in the Conversing AI Facebook Group, and on Chad’s site at http://chatmode.io, where you can find also links to his show, The Bot Podcast, and (free!) digital academy, Chatbot Summit.


Watch the full-length video version of any Moonshots episode here on YouTube.


Connect with Naveen on Instagram, Twitter, and Facebook @naveenjainceo. You can check out his YouTube channel and website, too!


Continue the journey at MoonshotsPodcast.com


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Production Credits

Moonshots Podcast Episode